Privacy Policy

1. Introduction

This Privacy Policy explains how Local Web Consultants ("we", "us" or "our") collects, uses and protects personal data when you use the Roof Advisor website.

2. Who we are

Roof Advisor is operated by Local Web Consultants. For any privacy questions, please contact us using the details on our contact page.

3. What data we collect

We may collect the following information:

• Contact details — name, business name, email address and telephone number, when you complete the pilot application form.
• Website usage data — IP address, browser type, device information and pages visited, collected via cookies and similar technologies.
• Communications — any messages you send to us.

4. How we use your data

We use your data to:

• Respond to pilot applications and enquiries.
• Provide and improve the Roof Advisor service.
• Communicate with you about the pilot, updates or related services.
• Understand how visitors use our website.
• Comply with legal obligations.

5. Cookies

We use cookies to help the website function and to understand how visitors interact with it. When you first visit, we ask for your consent to set non-essential cookies. You can change your preference at any time by clearing your browser cookies for this site.

6. Legal basis for processing

We process personal data on the basis of your consent, our legitimate interests in operating and improving the service, or where processing is necessary to take steps at your request before entering into a contract.

7. Data sharing

We do not sell your personal data. We may share it with trusted service providers who help us operate the website or deliver the service, such as hosting, analytics and CRM platforms, provided they keep your data secure and only use it for the purposes we specify.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, or as required by law. Pilot application data is retained while the pilot relationship is active and for a reasonable period afterwards.

9. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data in certain circumstances.
• Object to or restrict how we process your data.
• Withdraw your consent at any time.

To exercise any of these rights, please contact us.

10. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. No online transmission can be guaranteed as completely secure.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through the details provided on our website.